Ask the right users to rate your app with Firebase

What do we need in the app?

1. Create a view (dialog, popup, card, …) to ask for rating. In this example, we are using a simple dialog with Yes or Not Now options
2. Place the rating view behind a Remote Config condition:

if (firebaseRemoteConfig.getBoolean(SHOULD_SHOW_RATING_DIALOG)) {
  showRatingDialog();
}

3. Check for remote config updates. This can be done every time the app is launched or when opening a specific activity.

firebaseRemoteConfig.fetch()

What do we need in Firebase?

1. Define a Remote Config boolean property. This property will have a default value of false and will only become true if a certain condition is met.

Step 1: remote config with only a default value of false

2. Create an Audience that matches your current criteria to show the prompt for rating view.
It can be anything that makes sense for you. In this case, we are interested in asking for feedback only to users that have made a purchase in the app at least once and are living in the UK.

Step 2: audience bucket to group users that should be asked to rate the app

3. Create a Remote Config Condition to match the Audience created in 2.

Step 3: Remote Config Condition to identify users inside the Audience

4. Finally, add this Condition to the Remote Config property created in 1. with an associated value true

With this system in place the business rules to prompt users for rating are not hardcoded in the app but instead, they live in Firebase.

This way, we can share those rules among platforms or even modify them without deploying a new version of the app